feedback mechanisms

                      

What is feedback?

Feedback is an idea or comments of individuals that are collected separately about some specific thing. It’s an essential part of communication due to it helps ensure the message is understood by listeners & overall measure the work’s success. As an example, daily chat apps like WhatsApp and Messenger are asking a survey feedback sometimes. In today's world feedback mechanisms are used everywhere because they can gather massive data that is helpful in identifying user needs, and favours. Feedback is of two types. Those are negative & positive feedback.

 

Role of feedback mechanism in organizations

There are several mechanisms for feedback, rather than surveys, which are group discussions, meetings, and interviews.

So a feedback mechanism is a process which allows to collection of feedback about the outcome, performance or actions of the work from relevant parties. Those parties may be coworkers, customers, management or other parties.

To enhance healthy & positive communication, feedback is a better strategy. The main thing is the employer receiving specific information about his work needs to improve themselves. According to the gathered data, employers can decide about future working growth, and make adjustments. Here if the employer grows using feedback, that means the organization is growing.

In the survey mechanism feedback is shared between only 2 recipients, Because it is received by the employer individually & confidentially It doesn’t cause stress in the employer that receiving feedback or the employer who giving the feedback because information is not known by other parties. This works with trust. So others will be eager to share honest feedback. The person who asks for the feedback will motivated to use the mechanism constantly.

Also, the data collected through feedback are clear because the question is provided & only have to give feedback. No confusion due to asking first. But as an employee better to keep a section to give extra feedback rather than the question provided. Questions may not cover everything.

As a feedback giver coworkers should not give rude, demotivating feedback. Better explain even negative feedback in a good manner to employers to grow themselves

 In this way, a strong feedback mechanism can help make healthy & positive communication in the organization.

 

Goal-setting theory (see Locke & Latham, 1990)

This theory was developed by Edwin Locke and Gary Latham in 1990 and describes the importance of setting clear and challenging goals to boost motivation and performance(Roe, no date). In the case of achieving the goals, feedback plays a major role.

This theory shows that feedback is a key factor for positive task performance. First organizations have to set goals including tasks & keep up the work further with feedback mechanisms until achieve the goal, of better productivity. 

References

1. Roe, J.E. and M. (no date) Goal-Setting Theory – theoretical models for teaching and research. https://opentext.wsu.edu/theoreticalmodelsforteachingandresearch/chapter/goal-setting-theory/.